Microsoft 365, properly managed
Users & Licensing • Exchange Online • Entra ID & MFA • Intune • SharePoint & Teams • Backup
From day-to-day admin to email security, backup, and migrations — we run the Microsoft 365 tenant behind your business so it stays secure, licensed correctly, and out of your way.
UK SMEs • Remote-first • Direct engineer access
Everything your Microsoft 365 tenant needs
Day-to-day administration and the security fundamentals most businesses never get around to configuring properly.
Users & Licensing
Starter and leaver processes, group and license assignment, and regular reviews so you're not paying for seats nobody uses.
Exchange Online
Mailbox management, shared mailboxes, mail flow rules, and troubleshooting for delivery and spam issues.
Entra ID & MFA
Identity, groups, B2B guest accounts, and Conditional Access policies, with multi-factor authentication enforced across every account. Single sign-on (SSO) through Entra ID to external applications, e.g. remote access — see Network Support.
Microsoft Defender
Endpoint protection and threat alerts configured across devices and mailboxes, as part of your Microsoft 365 security baseline.
Sensitivity Labels
Microsoft Purview sensitivity labels applied to classify and protect documents and emails, so confidential files carry their protection wherever they go.
Intune
Device enrolment, compliance policies, and remote wipe for company and BYOD laptops and phones.
SharePoint & Teams
Structured document libraries, permissions that actually make sense, and a Teams setup that replaces the old file server.
DMARC, DKIM & SPF
Email authentication configured and monitored, reducing spoofing risk and improving deliverability.
Microsoft 365 Backup
Independent backup for Exchange, OneDrive, and SharePoint — built-in retention alone is not a backup strategy.
Migrations
Migrations between Microsoft 365 and Google Workspace (in both directions), and from on-premise Exchange, with minimal disruption.
How it works
What happens after you book a Microsoft 365 Review.
Discovery Call & Audit
We audit your current tenant, user licenses, Entra ID (Azure AD), Exchange, and overall security posture to identify waste and vulnerabilities.
Remediation & Security Baseline
We fix security gaps, enforce MFA and Conditional Access, configure Intune policies, clean up SharePoint permissions, and connect independent backup.
Ongoing Managed Support
We handle starters and leavers, continuous license optimisation, security monitoring, and direct day-to-day engineer support for your team.
Teams Phone: replace your business landline
Turn Microsoft Teams into a Cloud PBX. We configure Direct Routing, port your existing UK numbers, and set up call queues and auto-attendants, so calls work from any device — no separate VoIP provider or desk-phone hardware required.
Relevant for any business still relying on ISDN or an on-premise PBX ahead of the UK PSTN switch-off.
Rolling out Microsoft Copilot?
We assign and manage Copilot licenses, audit SharePoint and OneDrive permissions before it's safe to switch on, and apply Microsoft Purview sensitivity labels so Copilot doesn't surface documents it shouldn't. See our AI Automation page for Copilot readiness, AI document extraction, and AI chatbots for your website.
Per-user monthly fee
Microsoft 365 administration follows the same per-user pricing model as our Managed IT plans. Hardware, projects, and on-site work are quoted separately.
Frequently Asked Questions
Do you manage user accounts and licensing for us?
Yes. We handle starters, leavers, and license assignment, and regularly review your tenant to identify unused or duplicate licenses so you aren't paying for seats nobody uses.
Do you set up DMARC, DKIM and SPF for us?
Yes. Email authentication is part of every Microsoft 365 engagement. We configure and monitor SPF, DKIM, and DMARC to reduce spoofing and improve deliverability.
Is Microsoft 365's built-in retention enough backup?
No. Built-in retention policies protect against some deletion scenarios but aren't a substitute for a dedicated backup. We configure independent backup for Exchange, OneDrive, and SharePoint.
Can we move our phone system into Microsoft Teams?
Yes. We configure Teams Phone with Direct Routing, including UK number porting, so calls run through the Teams app on any device instead of a traditional PBX.
Is Microsoft Copilot safe to turn on for our team?
It depends on your permissions being set up correctly first. Copilot surfaces whatever a user already has access to in SharePoint and OneDrive, so we audit and tighten sharing permissions before enabling it, so it doesn't expose HR or financial documents it shouldn't.
Can you migrate our mailboxes and files into Microsoft 365?
Yes. We handle migrations between Microsoft 365 and Google Workspace (in both directions), and from on-premise Exchange, moving mail, calendars, contacts, and files with minimal disruption.
Get your Microsoft 365 tenant under control
Licensing, security, backup, and migrations — handled by one point of contact.
Book a Microsoft 365 ReviewPrefer to talk directly? Call an IT engineer: +44 333 880 1344
Microsoft 365 Support for UK Businesses
SmartOps IT provides Microsoft 365 support and administration for SMEs across the United Kingdom, covering user and license management, Exchange Online, Entra ID (including B2B guest accounts and Conditional Access), Intune device management, Microsoft Defender, Microsoft Purview sensitivity labels, SharePoint and Teams, email authentication (DMARC, DKIM, SPF), independent backup, and migrations between Microsoft 365 and Google Workspace (in both directions). We also configure Teams Phone as a Cloud PBX and prepare tenants for Microsoft Copilot, assigning licenses and auditing permissions first. This sits alongside our wider Managed IT services and cybersecurity work, and complements Google Workspace support for businesses running a mixed environment. Reporting on data from Excel or SQL Server? See Power BI Dashboards.